Merchant Information

Basic Business Information

Business name: Star Consultancy (Star eSevai)
Website: https://www.kovaihub.in/
Contact: 96888 85070
Email: copy5070@gmail.com
Location: Nehru Nagar, Coimbatore – 641014, Tamil Nadu, India

Business Nature

We provide facilitation services for online government processes (ID documents, certificates, application filings) and offline services (printing, designing, binding). Customers pay us a service fee and, where required, we pay mandated portal fees or collect them on the customer's behalf.

Services & Examples of Transactions

• Online application assistance (Aadhaar update, PAN, GST enrolment) — service charge plus applicable government portal fees
• Exam application processing (NEET / JEE / TNPSC) — one-time per-application service fee
• Printing & binding — fixed price per job
• Police verification assistance and vehicle RC services — service-based pricing

Payment Flow

1. Customer selects a service on the website or contacts us.
2. We confirm the final price (service fee + portal fee if applicable) and send a payment link.
3. Customer pays via Razorpay — payment captured in the merchant account.
4. We begin the service; receipts / invoices are provided by email.

Refund & Cancellation (Summary)

See the full Refund & Cancellation Policy. In short: refunds are considered case-by-case; government portal fees are non-refundable if not returned by the portals; printing defects are eligible for reprint or refund within 3 days.

This page supports payment-gateway (Razorpay) merchant verification.